Order Parts and Consumables

Customers are now able to order all parts and consumables online including paper, toner, drums, developers, rollers etc. Simply follow the steps below to place an order online.

To order parts and consumables you need to:

• Select the option ‘Support and Service’ then ‘Order Parts and Consumables’ on the left side of our homepage
• Please use your Customer Number and password to login then click ‘Log in’

• Select ‘Order Parts and Consumables’ on the left side of the monitor

• Select ‘Next’ on the ‘Order Consumables and Parts’ screen (Do not enter any details)

• ‘Select’ the machine you wish to enter information about and click the ‘Next’ button

• Select from the drop down box your name
• Enter ‘Your description of the fault’
• Select from the drop down box a fault description which best describes your fault
• Click ‘Next’

• Check all details are correct then select ‘Finish’. The next screen gives confirmation that the call has been logged.

For Order Parts and Consumables Click here