02 6361 8217

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

Book A Service Call

Booking a service call online is the fastest and preferred way for customers of Country Business Machines to log a service call. You should find the online system very quick and user friendly. Simply follow the steps below to book a service call.

To log a service call

Select the option ‘Support and Service’ then ‘Record a New Service Call’ on the left side of our homepage.
Please use your Customer Number and password to login then click ‘Log in’

book1

 

Select ‘Record a New Job’ on the left side of the monitor

book2

 

Select ‘Next’ on the ‘Logging a Hardware Fault’ screen (Do not enter any details)

book3

 

‘Select’ the machine you wish to enter information about and click the ‘Next’ button

book4

 

Select from the drop down box your name
Enter ‘Your description of the fault’
Select from the drop down box a fault description which best describes your fault
Click ‘Next’

book5

 

Check all details are correct then select ‘Finish’. The next screen gives confirmation that the call has been logged

book6

 

For booking a service call as per the above steps click here (opens in a separate window).

From copiers to printers and faxes Country Business Machines has all your printing needs
.

View Products